Yes. Describe where the activity occurs and share a clear photograph if available. We assess the evidence before recommending treatment.

Pricing depends on the pest, affected areas, access and work required. We explain the proposed scope and cost before you agree to service.

Some concerns need more than one visit or additional property improvements. We explain the recommended approach and any planned follow-up after assessment.

This varies with the pest, treatment and property conditions. We explain expected progress and any applicable service terms for your particular concern.

Contact us with the location and pattern of activity. We review the concern against your service coverage and explain whether a return visit or additional work is needed.

Requirements depend on the planned work and product instructions. Tell us about household needs so we can explain preparation, access and re-entry instructions beforehand.

Yes. We assess reported sightings and accessible relevant areas. Recommendations may include treatment and improvements to shelter or building access. Any exclusion work is defined separately.

We provide instructions suited to your service. These may include clearing access, protecting food or moving items away from the areas needing assessment or treatment.

These tasks are not automatically included. Your proposal identifies any agreed exclusion or repair work and items requiring separate arrangements.